Responsible Gaming

All forms of gambling carry an inherent risk of financial loss. No outcome is ever guaranteed, and it is important to approach betting with full awareness of that fact.

Responsible gaming at Indibet is built on a few core principles that every player should keep in mind:

• Set a budget before you play. Only wager amounts you can afford to lose without affecting your daily financial obligations.
• Treat gambling as entertainment. It is a leisure activity, not a source of income or a way to recover past losses.
• Use the tools available to you. Deposit limits, loss limits, and session timers exist to help you stay in control.
• Know your limits. If a session is no longer enjoyable or you feel compelled to keep playing beyond your plan, it is time to stop.
• Keep other areas of life balanced. Your financial stability, relationships, and emotional health should never be compromised by your betting activity.

These principles are the foundation of a safe and sustainable gambling experience.

Problem gambling can develop gradually and is not always easy to identify in oneself. Being aware of the warning signs is an important step towards protecting your wellbeing.

The following indicators may suggest that gambling has become problematic:

• Spending more money on betting than originally planned, on a regular basis
• Chasing losses by placing additional bets to recover money already lost
• Feeling restless, irritable, or anxious when not gambling
• Neglecting work, studies, family, or social responsibilities due to gambling activity
• Borrowing money or selling personal possessions to fund betting
• Lying to family members, friends, or colleagues about the extent of your gambling
• Using gambling as a way to cope with stress, anxiety, depression, or personal problems
• Repeated unsuccessful attempts to reduce or stop gambling
• Continuing to gamble even after significant financial or personal losses
• Losing track of time or money spent during a gambling session

Gambling addiction is a serious condition that requires timely attention. If you recognise several of these signs in yourself or someone close to you, seeking professional help is strongly advised.

Taking proactive steps can make a significant difference in managing and overcoming problem gambling. The following recommendations are intended to support players in building healthier habits:

• Set strict deposit and loss limits through your account settings and commit to them regardless of your session outcome.
• Use the self-exclusion feature to temporarily or permanently restrict access to your account if you feel your gambling is getting out of hand.
• Take regular breaks and use session time limits to prevent extended, unplanned gambling sessions.
• Avoid gambling when emotionally vulnerable. Stress, grief, or financial pressure can cloud judgement and lead to impulsive decisions.
• Separate gambling funds from everyday finances. Never use money intended for rent, bills, food, or other essential expenses.
• Talk to someone you trust. Sharing your concerns with a family member or close friend can ease the burden and help you stay accountable.
• Seek professional counselling. A trained therapist or addiction counsellor can provide structured, effective guidance tailored to your situation.
• Contact a dedicated helpline or support organisation. Confidential advice is available from specialists who understand problem gambling.
• Avoid triggers. Identify situations, emotions, or environments that tend to lead to excessive gambling and take steps to avoid them.
• Focus on alternative activities. Engaging in sports, hobbies, or community activities can help redirect time and attention away from gambling.

Several organisations in India and internationally are dedicated to assisting individuals affected by problem gambling. Reaching out to these services is a positive and courageous step.

The following support resources are available:

• iCall (India) – A psychosocial helpline run by TISS (Tata Institute of Social Sciences) offering professional counselling services.
  Website: https://icallhelpline.org
• Vandrevala Foundation Helpline – Provides 24/7 free mental health support across India, including for addiction-related concerns.
  Helpline: 1860-2662-345 | Website: https://www.vandrevalafoundation.com
• NIMHANS (National Institute of Mental Health and Neurosciences) – A premier government institution in Bengaluru offering addiction treatment and mental health services.
  Website: https://nimhans.ac.in
• Gamblers Anonymous India – A peer support fellowship for individuals seeking to stop problem gambling, with groups across India.
  Website: https://www.gamblersanonymous.org
• BeGambleAware – An internationally recognised resource offering information, tools, and referrals for problem gamblers.
  Website: https://www.begambleaware.org
• GamCare – Provides free support, information, and counselling for anyone affected by problem gambling.
  Website: https://www.gamcare.org.uk

All of the above services maintain strict confidentiality. You do not need to be in crisis to reach out.

If you are struggling with your gambling habits, the Indibet support team is available to guide you towards the right tools and resources. All conversations regarding responsible gaming are handled with full confidentiality and without judgement.

You can reach Indibet customer support through the following channels:

• Live Chat: Available directly on the website for immediate assistance at any hour
• Email: Send your query or concern to the official support address listed in your account dashboard
• Help Centre: Access the platform’s self-help section for information on account limits, self-exclusion, and other protective features

Support staff can assist you with activating responsible gaming tools, understanding your options, or directing you to external professional services when needed.