Indibet Privacy Policy

This Privacy Policy governs how Indibet collects, processes, protects, stores, discloses, and deletes the personal data of users accessing its online casino and sportsbook platform in India. All personal information gathered through this website is handled with strict confidentiality and in accordance with applicable data protection standards. No personal data is collected, used, or shared without the explicit consent of the user. Users are encouraged to read this document carefully before registering or using any services offered on this platform. This policy applies to all users based in India and reflects the platform’s commitment to responsible and transparent data management.

Privacy and Data Protection

Indibet is committed to safeguarding the personal information of every user who interacts with its platform. The following outlines what data is collected, how it is protected, and the rights users hold over their own information.

Personal Information Collected

The platform may collect the following categories of personal data:

  • Full name and date of birth
  • Contact details, including email address and mobile number
  • Residential address and identification documents
  • Financial information, including bank account or payment details
  • Device information, IP address, and browsing activity on the site
  • Records of transactions, bets, and account activity

Purpose of Data Collection

Personal information is collected for the following purposes:

  • Verifying user identity and age in compliance with applicable regulations
  • Creating and maintaining user accounts
  • Processing deposits, withdrawals, and other financial transactions
  • Detecting and preventing fraud, money laundering, and unauthorised access
  • Meeting regulatory and legal obligations applicable in India
  • Improving the quality and performance of services offered

Security Measures

Indibet applies both technical and organisational safeguards to protect user data, including:

  • Encryption of data during transmission and storage
  • Restricted internal access to personal information on a need-to-know basis
  • Regular security audits and system monitoring
  • Secure server infrastructure with access controls

User Rights

In accordance with applicable data protection laws in India, users are entitled to:

  • Access the personal data held about them
  • Request corrections to inaccurate or outdated information
  • Request deletion of their personal data, subject to legal and regulatory obligations
  • Withdraw consent for data processing where consent was the basis for collection
  • Lodge a complaint with the relevant authority if their rights are not respected

Use of Collected Information

All personal data collected by Indibet is used strictly for defined and lawful purposes. No information is processed in a manner that is incompatible with the purpose for which it was originally gathered.

Primary Uses of Personal Data

  • Account Management: Maintaining active user accounts, verifying identity, and ensuring account security.
  • Transaction Processing: Facilitating deposits, withdrawals, and all financial activity associated with the account.
  • Service Optimisation: Analysing usage patterns to improve platform performance, user experience, and service delivery.
  • Customer Support: Responding to queries, resolving disputes, and providing assistance related to account activity.
  • Regulatory Compliance: Fulfilling obligations under applicable laws and regulations, including anti-money laundering (AML) and Know Your Customer (KYC) requirements.

Secondary Uses of Personal Data

  • Marketing Communications: With user consent, personal data may be used to send promotional updates, offers, and relevant information about services. Users may opt out of marketing communications at any time.
  • Behavioural Analytics: Aggregated and anonymised data may be analysed to understand user behaviour and improve service offerings.
  • Legal Proceedings: Data may be used to investigate, report, or resolve disputes and legal matters where required.

Transparency and Lawfulness

All data processing activities are carried out on one or more of the following lawful bases:

  • Explicit consent provided by the user
  • Performance of a contract to which the user is a party
  • Compliance with a legal obligation
  • Protection of the legitimate interests of the platform, provided these do not override user rights

No personal data is sold to third parties for commercial gain.

Access to Information

Users have the right to access, review, correct, and update the personal information held on their account at any time. This section outlines the procedures available for exercising these rights.

Accessing and Updating Personal Data

  • Users may log in to their account to view and update certain personal details directly through the account settings section.
  • For changes that cannot be made independently, such as corrections to identity documents or registered name, users may contact the customer support team and submit a formal request.
  • All requests for data correction or modification will be addressed within a reasonable timeframe, subject to verification of identity.

Requesting Data Removal

  • Users who wish to have their personal data deleted may submit a written request to the support team.
  • Deletion requests will be processed in accordance with applicable legal and regulatory obligations. Certain data may be retained for a mandatory period as required by law, including records related to financial transactions and identity verification.

Consent for Security Checks

  • By registering on the platform, users provide consent for the processing of their personal data for identity verification and security screening purposes.
  • Security checks may include document verification, address confirmation, and cross-referencing with third-party databases where permitted by law.

Payment Data Processing

  • Financial information, including payment card details and bank account information, is processed through authorised third-party electronic payment service providers.
  • These providers operate under their own privacy and security frameworks and are contractually bound to handle payment data with the highest level of confidentiality.
  • Indibet does not store complete card numbers or sensitive banking credentials on its servers.

Protection of Children’s Privacy

Indibet is an online gambling platform intended exclusively for adults. The protection of minors is a matter of significant importance, and the platform maintains strict policies to prevent underage access.

Age Restriction Policy

  • The platform is not intended for, and does not target, individuals under the age of 18.
  • Registration is restricted to adults who are 18 years of age or older.
  • Users are required to confirm their age during the registration process.

Limitations in Age Verification

  • The platform cannot independently verify the true age of a user without the submission of valid supporting documentation.
  • Users are required to provide government-issued identity documents during the KYC verification process to confirm their eligibility.
  • Any account found to belong to a minor will be suspended immediately, and all associated funds will be handled in accordance with applicable regulations.

Requests from Parents or Guardians

If a parent or legal guardian believes that their minor child has registered on the platform and provided personal information without authorisation, they may:

  • Contact the customer support team with relevant documentation confirming the minor’s identity.
  • Request the immediate closure of the account.
  • Request the permanent deletion of all personal data associated with that account.

All such requests will be treated with priority and handled in strict confidence.

International Data Transfers

In the course of delivering its services, Indibet may transfer personal data to countries outside India where affiliated entities, partners, or service providers are located.

Scope of International Transfers

  • Personal data may be processed in jurisdictions other than India as part of routine business operations, including payment processing, identity verification, and customer support services.
  • Such transfers occur only where necessary for the fulfilment of contractual obligations or the provision of the requested services.

User Consent for Transfers

  • By accessing and using this platform, users provide explicit consent for the transfer of their personal data to other countries as described in this policy.
  • This consent covers transfers to jurisdictions that may not have data protection laws equivalent to those in India.

Data Confidentiality Standards

Indibet ensures that all agents, affiliates, and third-party partners involved in international data transfers are bound by strict confidentiality obligations, including:

  • Contractual clauses requiring compliance with applicable data protection standards
  • Prohibitions on the unauthorised use, disclosure, or sale of personal data
  • Obligations to implement appropriate technical and organisational security measures

Users may contact the platform to request further information about the safeguards in place for international data transfers.

Use of Cookies

Cookies are small text files placed on a user’s device when they visit a website. These files store certain information about the user’s browsing activity and preferences, allowing the site to function more efficiently and deliver a more relevant experience.

How Cookies Are Used on This Platform

Indibet uses cookies for the following purposes:

  • Statistical Analysis: Tracking aggregated usage data to understand how users interact with the platform and identify areas for improvement.
  • Behavioural Analysis: Monitoring browsing patterns to better understand user preferences and tailor the service accordingly.
  • Personalisation: Storing user preferences, such as language settings and account configurations, to deliver a consistent experience across sessions.
  • Site Performance Optimisation: Ensuring the platform loads efficiently and functions correctly across different devices and browsers.

Cookie Storage Period

  • Cookies placed by this platform are stored on the user’s device for a period of up to one year from the date of their initial placement.
  • Users may delete cookies at any time through their browser settings. However, disabling certain cookies may affect the functionality of the platform.

Third-Party Cookies

  • Some cookies may be placed by authorised third-party service providers, including analytics tools and advertising networks, subject to the terms of this policy.
  • Users are advised to review the cookie policies of any third-party services they interact with through this platform.

Acceptance of Privacy Policy

Access to and use of the services provided by Indibet is conditional upon full acceptance of the terms set out in this Privacy Policy.

Terms of Acceptance

  • By registering an account or continuing to use the platform, users confirm that they have read, understood, and agreed to the terms of this Privacy Policy in its entirety.
  • Partial acceptance or selective agreement with individual provisions is not permitted. Acceptance of this document is treated as acceptance of all terms contained within it.
  • Users who do not agree with any part of this policy should discontinue use of the platform and refrain from registering an account.

Precedence of Current Version

  • The version of the Privacy Policy currently published on this website supersedes all previous versions of the document.
  • Indibet reserves the right to update or amend this policy at any time. Users will be notified of material changes through appropriate channels, such as email notification or a notice displayed upon login.
  • Continued use of the platform following the publication of an updated policy constitutes acceptance of the revised terms.

Governing Version

  • In the event of any inconsistency or conflict between the current version of this policy and any earlier version, the current version shall take precedence in all respects.

Third-Party Privacy Practices

In the course of its operations, Indibet may share personal data with authorised third parties in accordance with the terms of this policy and applicable laws.

Circumstances for Data Sharing

Personal data may be shared with third parties in the following circumstances:

  • Dispute Resolution: Where necessary to investigate, mediate, or resolve disputes arising from the use of the platform’s services.
  • Contractual Obligations: Where data sharing is required to fulfil the terms of an agreement between the platform and a service provider or partner.
  • Regulatory Requirements: Where disclosure is mandated by applicable law, court order, or regulatory authority.

Identification of Third Parties

  • In most cases, authorised third-party recipients of personal data are listed on this website.
  • Where a third party is not listed, the platform will disclose the purpose of the data transfer and the volume of information shared, to the extent permitted by law.

User Consent for Data Transfer

  • By submitting personal information through this platform, users provide explicit consent for the transfer of that information to authorised third parties as described in this policy.
  • This consent is limited to the purposes outlined above and does not extend to the sale or unauthorised disclosure of personal data.

Third-Party Obligations

  • All third parties who receive personal data from this platform are required to handle it in strict accordance with applicable data protection standards and the terms of their agreements with Indibet.

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