Indibet Rules and Regulations in India

User Agreement

By completing the registration process and using any service on this platform, you enter into a binding agreement with Indibet. These general terms apply to all users accessing the platform from India, regardless of the device or method of access used.

Eligibility Requirements

To hold an account and use the platform’s services, you must meet all of the following conditions:

• You must be at least 18 years of age.
• You must be accessing the platform from a jurisdiction where online betting is not expressly prohibited.
• You must not be a resident of any state or territory where applicable local law restricts participation in online wagering activities.
• You must not be a current employee, contractor, or immediate family member of an employee of the platform.

Account Registration

Each user is permitted to hold only one account. Duplicate registration is prohibited and may result in the suspension of all associated accounts. During the registration process, you are required to provide accurate, current, and complete information. Any false or misleading details provided at the time of registration or thereafter may result in account termination and forfeiture of funds.

Acceptable Use

You agree to use the platform solely for lawful personal entertainment purposes. The following activities are strictly prohibited:

• Using automated tools, bots, or scripts to access or interact with the platform.
• Exploiting technical errors or vulnerabilities for financial gain.
• Engaging in any form of fraud, collusion, or match manipulation.
• Attempting to interfere with the platform’s systems, data, or other users’ accounts.

Content Protection

All content available on this platform, including but not limited to odds data, graphics, software, and text, is the intellectual property of the platform or its licensed providers. Reproduction, distribution, or commercial use of any content without express written authorisation is prohibited.

Modifications to Terms

Indibet reserves the right to amend, update, or replace any part of these terms at its sole discretion. Users will be notified of material changes through the platform or via registered contact details. Continued use of the services following notification of changes constitutes your acceptance of the revised terms.

Limitation of Liability

To the fullest extent permitted under applicable law, the platform shall not be liable for:

• Losses arising from technical failures, system outages, or third-party service disruptions.
• Indirect, incidental, or consequential losses linked to the use of services.
• Any loss resulting from a user’s failure to comply with these terms.

The platform’s total liability to any user, in any circumstances, shall not exceed the total amount deposited by that user during the relevant account period.

Overview of Wagering Policies

All bets placed on the platform are subject to the rules set out in this section, as well as any sport-specific or event-specific rules published separately. In the event of a conflict, sport-specific rules shall take precedence over these general rules.

Eligibility to Place Bets

Only registered users who have verified their accounts and maintain a positive account balance are permitted to place bets. Bets placed by users whose accounts are under review, suspended, or restricted are void and shall not be settled.

Bet Acceptance

• All bets are accepted at the odds displayed at the time of confirmation.
• A bet is considered accepted only when a confirmation notice is issued to the user.
• The platform reserves the right to decline any bet, in full or in part, without providing a reason.
• In cases of manifest pricing errors, the platform reserves the right to void any affected bet regardless of whether a confirmation was issued.

Stake Limits

The following general stake guidelines apply across the platform:

Specific limits for individual sports, leagues, or events may differ and are displayed within the relevant market section.

Settlement of Bets

• Winning bets are settled based on the official result declared by the relevant governing body or data provider.
• Settlement is processed as promptly as practicable following the conclusion of an event.
• In the event of a dispute regarding settlement, the platform’s records and the ruling of the relevant governing body shall be considered final.
• Bonuses or free bet credits applied to a wager are governed by the specific bonus terms attached to those credits.

Bet Restrictions and Cancellations

The platform may restrict, limit, or cancel a bet under the following circumstances:

• Suspected fraud, match-fixing, or irregular betting patterns linked to a specific account or event.
• Technical errors resulting in incorrect odds or market data.
• Events being cancelled, abandoned, or suspended before the minimum completion criteria are met.
• A user’s account being flagged for compliance review at the time of bet placement.

In all cases of cancellation due to platform error, stakes are returned in full to the user’s account.

Deposits

Users may fund their accounts using the payment methods listed in the Cashier section of the platform. All deposits must be made from payment instruments held in the account holder’s own name. Third-party funding is not permitted.

Accepted deposit methods currently available for users in India include:

• UPI (Unified Payments Interface)
• Net Banking
• Debit Cards
• Approved e-wallets

Minimum and maximum deposit limits vary by method and are displayed at the time of transaction. Deposits are generally credited to accounts without undue delay upon confirmation from the payment provider.

Withdrawals

Withdrawals are processed to the same payment method used for deposit, wherever technically feasible. Where this is not possible, withdrawals may be routed to an alternative verified method upon request and subject to additional documentation.

Key withdrawal conditions include:

• A minimum withdrawal threshold applies, as displayed in the Cashier section.
• Withdrawals may only be initiated from accounts that have completed identity verification.
• Any active bonus funds subject to wagering requirements must be fulfilled before a withdrawal request can be processed.
• The platform reserves the right to apply additional security checks before processing withdrawal requests above specified thresholds.

Processing Timelines

These timelines are indicative and may be affected by banking procedures, public holidays, or compliance requirements.

Fees

The platform does not charge fees on standard deposits or withdrawals. However, your bank or payment provider may apply their own charges. The platform is not responsible for any third-party transaction fees.

KYC and AML Compliance

All users are required to complete identity verification before withdrawals are processed. The platform may request the following documentation:

• Government-issued photo identification (Aadhaar, PAN card, Passport, or Voter ID)
• Proof of address dated within the last three months
• Proof of payment method ownership where applicable

Failure to provide satisfactory documentation within the specified timeframe may result in withdrawal delays or account restrictions. All financial activity is monitored in compliance with Anti-Money Laundering obligations, as detailed further in the AML section of these terms.

Commitment to Safe Play

The platform is committed to promoting responsible participation and to reducing the potential for gambling-related harm. All users are encouraged to engage with the services in a considered and controlled manner.

Self-Management Tools

The following tools are available to all registered users through the account settings or by contacting the support team:

• Deposit Limits: Set daily, weekly, or monthly caps on the total amount you can deposit into your account.
• Loss Limits: Restrict the maximum amount you can lose over a defined period.
• Wagering Limits: Control the total value of bets you are permitted to place within a set timeframe.
• Session Time Limits: Receive notifications or be automatically logged out after a defined period of activity.
• Reality Checks: Configure periodic reminders displaying your session duration and account activity.
• Self-Exclusion: Voluntarily suspend access to your account for a defined period or permanently. Self-exclusion requests are processed within a reasonable timeframe and cannot be reversed during the agreed period.
• Account Cooling-Off: Take a temporary break from the platform without full self-exclusion.

Risk Self-Assessment

Users concerned about their gambling behaviour are encouraged to complete a self-assessment test, available through the Responsible Gambling section of the platform. This assessment is a private, non-binding tool designed to help users evaluate their engagement with the platform.

Signs that may indicate a need to seek assistance include:

• Placing bets with funds allocated for essential expenses.
• An inability to stop or reduce gambling activity despite the intention to do so.
• Borrowing funds specifically to continue betting.
• Neglecting personal, professional, or financial responsibilities due to gambling activity.

Professional Support Resources

Users seeking professional assistance are encouraged to contact the following organisations:

• iCall (India): A psychological counselling helpline operating under the Tata Institute of Social Sciences (TISS). Accessible at 9152987821.
• Vandrevala Foundation Helpline: 1860-2662-345 (24/7 mental health support).
• Gamblers Anonymous India: A peer-support fellowship for individuals experiencing difficulties with gambling.

The platform will not deny access to responsible gambling tools on the basis of account standing or wagering activity.

AML and CTF Policy Overview

The platform operates in accordance with Anti-Money Laundering (AML) and Counter-Terrorist Financing (CTF) obligations. These measures are in place to protect the integrity of the platform and to comply with applicable financial crime prevention standards.

Identity Verification (KYC Procedures)

All users are subject to Know Your Customer (KYC) checks as a condition of account use. KYC verification is required:

• Upon registration or before the first withdrawal.
• When cumulative deposit thresholds are reached.
• At any point that the platform deems additional verification necessary.

Documents accepted for KYC purposes include:

• Identity Verification: Aadhaar card, PAN card, Passport, or Driving Licence.
• Address Verification: Utility bill, bank statement, or government correspondence dated within three months.
• Source of Funds: In cases where large or unusual transactions are identified, users may be asked to demonstrate the legitimate origin of funds.

Transaction Monitoring

All financial transactions on the platform are subject to automated and manual monitoring. The platform reviews activity patterns for the following indicators:

• Unusually large or frequent deposits inconsistent with a user’s stated profile.
• Rapid deposit and withdrawal activity with minimal betting engagement.
• Multiple transactions structured to remain below reporting thresholds.
• Use of payment methods not registered in the account holder’s name.

Detection of Suspicious Activity

The platform employs dedicated compliance procedures to identify and investigate suspicious financial behaviour. Where suspicious activity is detected, the platform may:

• Place a temporary hold on the account pending investigation.
• Request additional documentation from the user.
• Report the matter to the relevant financial intelligence or regulatory authority as required by applicable law.

Account Restrictions and Freezing of Funds

In circumstances where a user is found to be in violation of these AML obligations, or where an investigation is ongoing, the platform reserves the right to:

• Restrict or suspend account access immediately.
• Freeze some or all funds held in the account for the duration of the investigation.
• Permanently close the account and report the case to relevant authorities.

Funds subject to a freeze will not be released until the platform’s compliance team has concluded its review and confirmed the legitimacy of the account activity. Users have the right to submit supporting documentation to facilitate this process.

Data Protection Commitment

The platform takes the protection of personal data seriously and processes all user information in accordance with applicable data privacy standards. This section outlines the categories of data collected, the purposes for which it is used, and the rights you hold as a data subject.

Personal Data Collected

Upon registration and during the use of the platform, the following categories of personal data may be collected:

• Identity Data: Full name, date of birth, gender, and government identification numbers.
• Contact Data: Email address, phone number, and residential address.
• Financial Data: Payment method details, transaction history, and account balance information.
• Technical Data: IP address, browser type, device identifiers, and session logs.
• Usage Data: Betting history, login timestamps, and interaction records with the platform.
• Communications Data: Records of correspondence with the customer support team.

How Personal Data Is Used

Personal data collected by the platform is used for the following purposes:

• Account creation, management, and authentication.
• Processing deposits, withdrawals, and bet settlements.
• Compliance with KYC, AML, and legal reporting obligations.
• Detecting and preventing fraud, account abuse, and security threats.
• Improving platform functionality and user experience through aggregated analytics.
• Sending account-related notifications and, where consent has been provided, promotional communications.

Data Sharing

Personal data is not sold to third parties. Data may be shared with:

• Licensed payment processors and financial institutions for transaction handling.
• Identity verification and compliance service providers.
• Regulatory or law enforcement authorities where legally required.
• Technology and hosting providers operating under data processing agreements.

Your Data Rights

As a user of the platform, you hold the following rights with respect to your personal data:

• Right of Access: You may request a copy of the personal data held about you.
• Right to Rectification: You may request correction of inaccurate or incomplete data.
• Right to Erasure: You may request deletion of your data, subject to legal retention obligations.
• Right to Restriction: You may request that certain processing activities be limited.
• Right to Object: You may object to the processing of your data for marketing purposes.
• Right to Portability: You may request your data in a structured, machine-readable format.

Requests relating to data rights may be submitted to the platform’s designated data protection contact. The platform will respond within the timeframe required under applicable law.

Data Retention

Personal data is retained for as long as necessary to fulfil the purposes described above, or as required by applicable legal and regulatory obligations. Financial and transactional records are typically retained for a minimum of five years following account closure.

Platform Security Infrastructure

The platform maintains a multi-layered security infrastructure designed to protect user accounts, personal data, and financial transactions from unauthorised access, interception, and misuse.

Encryption

All data transmitted between users and the platform is protected using industry-standard Transport Layer Security (TLS) encryption. This applies to account login processes, payment transactions, and all personal data exchanges conducted via the website and mobile application.

Sensitive financial data, including payment method details, is stored using advanced encryption standards and is never retained in plain-text format.

Two-Factor Authentication (2FA)

Users are strongly advised to enable Two-Factor Authentication on their accounts. When activated, 2FA requires a secondary verification step in addition to a password during the login process. This measure significantly reduces the risk of unauthorised access in the event that login credentials are compromised.

The platform supports 2FA via:

• One-time passwords (OTPs) delivered via SMS to the registered mobile number.
• Authenticator application integration.

Account Activity Monitoring

The platform employs continuous, automated monitoring of account activity to identify and respond to anomalous behaviour. This includes:

• Detection of login attempts from unrecognised devices or geographic locations.
• Alerts triggered by unusual betting or financial transaction patterns.
• Automated temporary account locks following repeated failed login attempts.

Users are notified of significant account events, such as password changes, new device logins, and withdrawal requests, through registered contact channels.

User Security Responsibilities

The security of an account is a shared responsibility. Users are required to:

• Maintain the confidentiality of their login credentials and not share them with any third party.
• Use a strong, unique password that is not used across other online services.
• Contact the support team immediately upon noticing any suspicious or unauthorised account activity.
• Log out of the platform after each session, particularly when using shared or public devices.

The platform will never request your password via email, SMS, or live chat. Any such communication should be treated as fraudulent and reported to the support team without delay.